Support & Assistance
Everything you need to get the most out of CalculatorTip, solve common questions, or get in touch with our team at SoulFabrica LLC.
App Support
Questions on how to use calculators, feature inquiries, or general app assistance.
support@calculatortip.comBug Reports
Found an issue or calculation discrepancy on your device? Let our engineers inspect it.
Report a DefectPrivacy & Legal
Questions regarding data practices, terms of service, or regulatory compliance.
privacy@calculatortip.comTroubleshooting & Quick Tips
How to change your active currency
You can switch your display currency at any time from the app's Settings:
- Tap the Settings icon in the bottom navigation bar (or the gear icon in the top right of Home).
- Under the PREFERENCES section, tap Currency.
- Select your preferred currency from the sheet: USD ($), EUR (€), GBP (£), CAD ($), AUD ($), or JPY (¥).
- All existing calculators, recent saves, and summary headers immediately update to your chosen currency symbol.
How to use saved calculations again ("Use Again")
If you regularly work identical shifts or calculate repetitive client invoices:
- Navigate to the History tab.
- Tap the specific saved calculation you wish to repeat.
- Review the detailed inputs on the History Detail screen.
- Tap the Use Again button at the bottom of the screen.
- The app automatically opens the matching calculator and preloads every single input value so you can adjust numbers quickly without starting from scratch.
Overnight shifts and time calculations
When calculating shifts that begin on one day and finish after midnight (for instance, 10:00 PM to 6:30 AM):
- Select 10:00 PM as your Start Time and 6:30 AM as your End Time.
- The app recognizes that the end time occurs on the subsequent calendar day and accurately registers 8.5 hours.
- If you had a 30-minute unpaid lunch break, enter
30in the Break Duration field to calculate 8.0 billable hours.
Clearing your calculation history
Your calculation records are stored only on your device. If you wish to wipe all saved history:
- Go to Settings > DATA.
- Tap Clear history (shown in red).
- Confirm the prompt "Clear all calculations?". All local calculation records will be permanently deleted from device storage.
How to Report a Bug
Help us maintain a rock-solid, defect-free experience.
When reporting an issue to support@calculatortip.com, please include the following details so our engineering team can reproduce and resolve it promptly:
- Device Model: (e.g. Samsung Galaxy S21, Google Pixel 8, Motorola Edge)
- Android Version: (e.g. Android 13, 14, 15, or 16)
- Calculator Module: (e.g. Shift Earnings, Bill Split, Hourly Pay)
- Inputs Used: The exact numbers, times, or percentages entered before the issue occurred.
- Expected Behavior: What you expected the calculator to show.
- Actual Behavior: What happened instead (or error message text, if any).
We investigate every report thoroughly and ship fixes in official Play Store updates.
Support FAQs
Detailed answers to technical and operational inquiries.