Support & Assistance

Everything you need to get the most out of CalculatorTip, solve common questions, or get in touch with our team at SoulFabrica LLC.

App Support

Questions on how to use calculators, feature inquiries, or general app assistance.

support@calculatortip.com

Bug Reports

Found an issue or calculation discrepancy on your device? Let our engineers inspect it.

Report a Defect

Privacy & Legal

Questions regarding data practices, terms of service, or regulatory compliance.

privacy@calculatortip.com

Troubleshooting & Quick Tips

How to change your active currency

You can switch your display currency at any time from the app's Settings:

  1. Tap the Settings icon in the bottom navigation bar (or the gear icon in the top right of Home).
  2. Under the PREFERENCES section, tap Currency.
  3. Select your preferred currency from the sheet: USD ($), EUR (€), GBP (£), CAD ($), AUD ($), or JPY (¥).
  4. All existing calculators, recent saves, and summary headers immediately update to your chosen currency symbol.

How to use saved calculations again ("Use Again")

If you regularly work identical shifts or calculate repetitive client invoices:

  1. Navigate to the History tab.
  2. Tap the specific saved calculation you wish to repeat.
  3. Review the detailed inputs on the History Detail screen.
  4. Tap the Use Again button at the bottom of the screen.
  5. The app automatically opens the matching calculator and preloads every single input value so you can adjust numbers quickly without starting from scratch.

Overnight shifts and time calculations

When calculating shifts that begin on one day and finish after midnight (for instance, 10:00 PM to 6:30 AM):

  • Select 10:00 PM as your Start Time and 6:30 AM as your End Time.
  • The app recognizes that the end time occurs on the subsequent calendar day and accurately registers 8.5 hours.
  • If you had a 30-minute unpaid lunch break, enter 30 in the Break Duration field to calculate 8.0 billable hours.

Clearing your calculation history

Your calculation records are stored only on your device. If you wish to wipe all saved history:

  1. Go to Settings > DATA.
  2. Tap Clear history (shown in red).
  3. Confirm the prompt "Clear all calculations?". All local calculation records will be permanently deleted from device storage.

How to Report a Bug

Help us maintain a rock-solid, defect-free experience.

When reporting an issue to support@calculatortip.com, please include the following details so our engineering team can reproduce and resolve it promptly:

  • Device Model: (e.g. Samsung Galaxy S21, Google Pixel 8, Motorola Edge)
  • Android Version: (e.g. Android 13, 14, 15, or 16)
  • Calculator Module: (e.g. Shift Earnings, Bill Split, Hourly Pay)
  • Inputs Used: The exact numbers, times, or percentages entered before the issue occurred.
  • Expected Behavior: What you expected the calculator to show.
  • Actual Behavior: What happened instead (or error message text, if any).

We investigate every report thoroughly and ship fixes in official Play Store updates.

Support FAQs

Detailed answers to technical and operational inquiries.

Why does CalculatorTip not have an active internet connection requirement?
Every formula, tax calculation, and time calculation is embedded directly in the app code. Math does not require remote servers. Building the app offline-first ensures instant response times, zero network lag, and complete user privacy.
Does CalculatorTip convert live foreign exchange rates?
No. The currency selector changes the display symbol and numerical formatting across all calculators (e.g. switching between $, €, £, ¥). CalculatorTip does not perform live forex exchange rate conversions, as doing so would require continual background network polling and third-party data tracking.
What happens to my data if I uninstall the app?
Because all calculations and history are stored locally on your device's internal storage sandbox, uninstalling the app deletes the local database. If you wish to save your numbers before uninstalling, note down your summary totals.
Why is Google Sign-In available if calculations are offline?
Google Sign-In is provided purely for user identity and account convenience. Signing in does not upload your calculations or sync your history with any cloud database. All math remains 100% on your device whether signed in or signed out.
Can I suggest a new calculator feature?
Yes! We actively review user suggestions. If there is an everyday financial or work calculation formula you would like added to the app, send your suggestion to support@calculatortip.com.

Need Personalized Help?

Our support team at SoulFabrica LLC is available to assist you with any questions.